Privacy Policy

STL Roof Rescue LLC

Effective Date: August 30, 2025
Summary. We collect information you provide (contact details, project info), technical data (cookies, analytics), and communications. We use it to deliver and improve services, communicate with you, and meet legal obligations. You can request access or deletion and opt out of certain uses like targeted ads.
1) Scope & Who We Are

This Privacy Policy explains how STL Roof Rescue LLC (“STL Roof Rescue,” “we,” “our,” or “us”) collects, uses, shares, and safeguards personal information when you use our websites, landing pages, contact forms, ads, SMS/email programs, or services (the “Services”).

  • Email: support@stlroofrescue.com
  • Business Phone: +1 (314) 656-7836
  • Mailing Address: 5 Circle Way, St Peters, MO 63376
2) Information We Collect

Information you provide

  • Contact details (name, email, phone, address)
  • Project/service details (property info, photos, insurance-related info)
  • Communications (emails, SMS, calls with consent)
  • Payment details (processed securely, not stored in full by us)

Information collected automatically

  • Device & usage data (IP, browser, pages viewed)
  • Cookies & pixels (analytics and advertising)
  • Approximate location (from IP)

From third parties

  • CRM/marketing, scheduling, payment processors
  • Public/commercial property data
3) How We Use Information
  • Provide and improve services
  • Schedule and manage projects
  • Send transactional and marketing messages
  • Analytics, security, fraud prevention
  • Legal compliance
4) Cookies & Tracking

We use cookies and pixels to keep you signed in, analyze traffic, and personalize ads. You can control cookies in your browser settings. Disabling them may affect site features.

5) How We Share Information
  • Service providers (CRM, schedulers, processors)
  • Legal compliance or to protect rights
  • Business transfers (merger, acquisition, sale)
6) Your Privacy Rights

You may have the right to access, correct, delete, or opt out of certain uses of your personal information depending on your location (e.g., CCPA, GDPR).

7) GDPR/UK GDPR Information

Legal bases include contract (to provide services), consent (marketing/analytics), legitimate interests (fraud prevention), and legal obligations. You may lodge complaints with your supervisory authority.

8) Security & Data Retention

We take reasonable measures to protect personal information. Data is retained only as long as necessary to provide services, comply with law, and resolve disputes.

9) Children’s Privacy

Our services are not directed to children under 13 (or under 16 in some jurisdictions). We do not knowingly collect data from children.

10) Email, SMS, and Marketing

You may receive marketing emails or texts if you opt in. You can unsubscribe at any time. We comply with CAN-SPAM and TCPA requirements.

11) Do Not Sell or Share My Personal Information

We do not sell your personal information. Some data may be shared with ad networks for cross-context advertising; you can opt out.

12) Submitting Requests

You may request access, correction, deletion, or opt-out by emailing support@stlroofrescue.com.

13) Changes to This Policy

We may update this policy from time to time. The effective date above reflects the most recent version.

14) Contact Us

STL Roof Rescue LLC
5 Circle Way
St Peters, MO 63376
Email: support@stlroofrescue.com
Phone: +1 (314) 656-7836

Call Now Button